You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I cannot update my iPhone 7 ... even while connected to my iMac.
I shut down the iMac this morning, allowed software update (while phone connected to computer): thereafter, phone unresponsive.
I do NOT want to hit restore. Phone is unresponsive, even power cable doesn't seem to register as connected.
iPhone 7, iOS 13
Connect iPhone to Mac
Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...
If you are experiencing an issue not listed here, contact support
Connect iPhone to Mac
Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...
If you are experiencing an issue not listed here, contact support
I suffered a catastrophic failure, caused by internal device malfunction. Eventually found this: I found my problem: my iphone had a catastrophic failure because it was manufactured in China. https://support.apple.com/ja-jp/iphone-7-no-service
certain iPhones made in China had a problem: my serial number matched. “Bring to Apple Store for replacement”. I went immediately because I cannot work without my phone. They took it, restored to factory-settings: “here: fixed!”... lost all my data and same crappy device. Happen again?
I’m so mad right now. Apple just continues to disappoint.
I cannot update my iPhone 7 while connected to my iMac. I do NOT want to hit restore. Phone is unresponsive, even power cable doesn't seem to register as connected.
