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Downloads not opening on MacBook Pro

Downloads such as Chrome, Spotify and Origin won’t open or unresponsive even though I have allowed downloads from ‘anywhere’.


I’ve tried rebooting and uninstalling but nothing is working.


I only received my MacBook yesterday so I’m worried if the set up didn’t work properly but I can’t reset it to try again either.

MacBook Pro 13″, macOS 10.15

Posted on Jul 17, 2020 12:14 AM

Reply
1 reply

Jul 21, 2020 9:05 AM in response to DM1305

Hi DM1305,


Thank you for posting in the Apple Support Communities. We understand you are unable to open apps you have downloaded.


"If you try to open an app that isn’t registered with Apple by an identified developer, you get a warning dialogue. This doesn’t necessarily mean that something’s wrong with the app. For example, some apps were written before developer ID registration began. However, the app has not been reviewed, and macOS can’t check whether the app has been modified or broken since it was released.


A common way to distribute malware is to take an app and insert harmful code into it, and then redistribute the infected app. So an app that isn’t registered by an unidentified developer might contain harmful code.


The safest approach is to look for a later version of the app from the Mac App Store or look for an alternative app.


To override your security settings and open the app anyway follow these steps:"


Cheers!

Downloads not opening on MacBook Pro

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