cant remember old apple id

I am trying to pair my apple watch with a new apple id but I cant remember my old apple id and the email website I set it up with is no longer operating. help

Posted on Jul 17, 2020 8:31 AM

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Question marked as Top-ranking reply

Posted on Jul 18, 2020 2:49 AM

See Turn off Activation Lock https://support.apple.com/en-us/HT201441 and

 

About Activation Lock on your Apple Watch https://support.apple.com/en-us/HT205009. If you can't turn the activation lock off using the instructions given in the link and want to make it functional, (1) you'll need to get help from its the prior owner (and being able to contact the prior owner if incredibly unlikely) or (2) alternatively you'll need to contact Apple support and have your purchase receipt for the watch from an authorized Apple reseller with its serial number on it. You also will need to have a face ID. Note that it is extraordinarily unlikely the the prior owner will be willing to help you.

  

If you want to contact Apple support to discuss your problem, then use the support options below. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your problem. In this case, you can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter https://twitter.com/AppleSupport

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help  https://getsupport.apple.com/. Go through the options to find the best support option.

2 replies
Question marked as Top-ranking reply

Jul 18, 2020 2:49 AM in response to Topher2020

See Turn off Activation Lock https://support.apple.com/en-us/HT201441 and

 

About Activation Lock on your Apple Watch https://support.apple.com/en-us/HT205009. If you can't turn the activation lock off using the instructions given in the link and want to make it functional, (1) you'll need to get help from its the prior owner (and being able to contact the prior owner if incredibly unlikely) or (2) alternatively you'll need to contact Apple support and have your purchase receipt for the watch from an authorized Apple reseller with its serial number on it. You also will need to have a face ID. Note that it is extraordinarily unlikely the the prior owner will be willing to help you.

  

If you want to contact Apple support to discuss your problem, then use the support options below. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your problem. In this case, you can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter https://twitter.com/AppleSupport

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help  https://getsupport.apple.com/. Go through the options to find the best support option.

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cant remember old apple id

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