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updating iPhone XR phone locked

latest update (7/17/20) froze at apple logo and progress bar(barely filled in). cannot shut off, turn on or have success with reboot. at beginning MAC does not see iPhone. then it does but requests an update. update fails and suggests restore. Restore. fails. eventually screen returns to apple logo and bar with apple support address and arrow suggestions.

Posted on Jul 17, 2020 1:44 PM

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Posted on Jul 17, 2020 3:27 PM

Cubart wrote:

latest update (7/17/20) froze at apple logo and progress bar(barely filled in). cannot shut off, turn on or have success with reboot. at beginning MAC does not see iPhone. then it does but requests an update. update fails and suggests restore. Restore. fails. eventually screen returns to apple logo and bar with apple support address and arrow suggestions.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Question marked as Best reply

Jul 17, 2020 3:27 PM in response to Cubart

Cubart wrote:

latest update (7/17/20) froze at apple logo and progress bar(barely filled in). cannot shut off, turn on or have success with reboot. at beginning MAC does not see iPhone. then it does but requests an update. update fails and suggests restore. Restore. fails. eventually screen returns to apple logo and bar with apple support address and arrow suggestions.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

updating iPhone XR phone locked

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