Remote support
Can I take control (not only view) of a remote iPhone for support?
iPhone 11, iOS 13
Can I take control (not only view) of a remote iPhone for support?
iPhone 11, iOS 13
No.
It says for iOS 11 specifically. And mikekot asked specifically to take control, which it doesn’t support.
But this is only about screen sharing, not a remote control.
iOS 11 and later.
Scammers seem able to use this to cause sufficient mayhem, so it's probably good enough for most remote support, and particularly when combined with a profile management (MDM) system as would be typical.
My question was about is it possible or not (remote control). TeamViewer works perfectly for PCs with full remote support (with remote control).
But thank anyway.
Remote support