Change the account of my subscription

I already made a previous subscription to OSN account, and now I change my account and I want to make a subscription, but I can’t because it tells me I already using my iTunes to Subscription with another OSN account


can anyone help me with this ?

Posted on Jul 17, 2020 2:43 PM

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1 reply

Jul 21, 2020 2:05 PM in response to fatimahrb

Hello fatimahrb,


Thank you for using Apple Support Communities! It sounds like you're wondering how to change the account for your OSN Streaming subscription. To help better point you towards a resolution, we'd like to collect a few more details. Here's some questions that would be helpful to answer:


  1. Is your subscription still active or has it expired?
  2. Are you wanting to change the Apple ID email address your subscription is billed to or the email address used to sign in to your OSN account?
  3. What steps are you taking exactly when the error appears? What is the full text of the error message?


You may also want to take a look if the following support article applies to your scenario:


It says my email address has already been used – OSN Stream


Cheers!

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Change the account of my subscription

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