I received the error: Cellular update failed and followed the steps by connecting my iPhone via iTunes on my PC....after two hours of iPhone back up and software updates....my cellular data still has no service. What do I do next?

I received the error: Cellular update failed and followed the steps by connecting my iPhone via iTunes on my PC....after two hours of iPhone back up and software updates....my cellular data still has no service. What do I do next?

iPhone 7, iOS 13

Posted on Jul 17, 2020 4:50 PM

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Question marked as Top-ranking reply

Posted on Jul 17, 2020 5:05 PM

Go to Settings/General/About and look at the entry for modem firmware. If the version field is empty do the restore with iTunes again, but this time choose Restore rather than Update. This should reinstall the baseband (modem) firmware.

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I received the error: Cellular update failed and followed the steps by connecting my iPhone via iTunes on my PC....after two hours of iPhone back up and software updates....my cellular data still has no service. What do I do next?

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