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Cellular Error

My son's iPhone 7 has not been able to use cellular for at least a month. I've updated the system software and installed all new iTunes software. It still says he needs a cellular update, but there is nowhere to do that. Would it be wise to erase and reset everything? We are with Verizon. I'm not sure it that makes a difference. Thank you!

iPhone 7

Posted on Jul 17, 2020 5:24 PM

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Posted on Jul 17, 2020 5:25 PM

See this Apple support article—>If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart - Apple Support


If following the steps to update does not resolve the problem, do it again and this time choose Restore rather than Update.

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Cellular Error

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