MacBook Pro restore

Factory reset of your Mac - Apple Support

Restore your Mac from a backup

If you can't back up or restore your Mac using Time Machine

Internet/Network Recovery of El Capitan or Later on a Clean Disk

     If possible, back up your files before proceeding.

1. Restart the computer. Immediately, at or before the chime, hold down the (Command-Option-R) keys until a globe appears.
2. The Utility Menu will appear in from 5-20 minutes. Be patient.
3. Select Disk Utility and click on the Continue button.
4. When Disk Utility loads select the target drive (out-dented entry w/type and size) from the side list.
5. Click on the Erase button in Disk Utility's toolbar. A panel will drop down.
6. Set the partition scheme to GUID.
7. Set the Format type to APFS (SSDs, only if installing Mojave or Catalina ) or Mac OS Extended, (Journaled.)
8. Provide a volume name, usually "Macintosh HD."
9. Click on the Apply button, then click on the Done button when it activates.
10. Quit Disk Utility and return to the Utility Menu.
11. Select Install OS X and click on the Continue button.

This will reinstall the version of macOS that was installed.

Internet/Network Recovery of El Capitan or Later on a Clean Disk

     If possible, back up your files before proceeding.

1. Restart the computer. Immediately, at or before the chime, hold down the (Command-Option-Shift-R) keys until a globe appears.
2. The Utility Menu will appear in from 5-20 minutes. Be patient.
3. Select Disk Utility and click on the Continue button.
4. When Disk Utility loads select the target drive (out-dented entry w/type and size) from the side list.
5. Click on the Erase button in Disk Utility's toolbar. A panel will drop down.
6. Set the partition scheme to GUID.
7. Set the Format type to APFS (SSDs, only if installing Mojave or Catalina ) or Mac OS Extended, (Journaled.)
8. Provide a volume name, usually "Macintosh HD."
9. Click on the Apply button, then click on the Done button when it activates.
10. Quit Disk Utility and return to the Utility Menu.
11. Select Install OS X and click on the Continue button.

This will install the original version of macOS pre-installed at the factory.

If you would like more help, then please let me know what happened when you tried? Provide a detailed explanation, please.

Please read Writing an effective Apple Support Communities question. We are here to help. We are all users. We are not mind-readers nor clairvoyants. We only know what you write down and tell us. Be specific and thorough. Include your hardware information and installed version of macOS. Try to write clearly. Think about what you want to say before you write it down, then re-read it to see if it makes sense.

FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.

These forums only provide help with Apple products. Thank you for your understanding and support.