Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Accidentally made an in-app purchase, can I cancel?

Accidentally made an in-app purchase on a game called Art of War: Legions


Is there any way I can cancel it and get a refund?

iPhone X

Posted on Jul 18, 2020 9:57 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2020 10:11 AM

You can’t cancel a purchase. Once you made it, you bought it. It’s no different than going to a store to buy something. You might be able to return it for a refund, but you can’t cancel the purchase.


You can ask Apple for a refund, bust typically buying something by mistake isn’t a valid reason. However, the decisions are made on a case by case basis, so give it a try.


More information can be found here.

Request a refund for apps or content that you bought from Apple - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 18, 2020 10:11 AM in response to Beanoo

You can’t cancel a purchase. Once you made it, you bought it. It’s no different than going to a store to buy something. You might be able to return it for a refund, but you can’t cancel the purchase.


You can ask Apple for a refund, bust typically buying something by mistake isn’t a valid reason. However, the decisions are made on a case by case basis, so give it a try.


More information can be found here.

Request a refund for apps or content that you bought from Apple - Apple Support

Accidentally made an in-app purchase, can I cancel?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.