You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot connect to the internet.

How can I connect to the internet?

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Jul 18, 2020 10:49 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2020 11:18 AM

What happens when you try? Error message(s)? See if anything here helps.


Connect to Wi-Fi on your iPhone, iPad, or iPod touch


Troubleshooting Wi-Fi issues in IOS.    


 Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

1 reply
Question marked as Top-ranking reply

Jul 18, 2020 11:18 AM in response to Tatum261

What happens when you try? Error message(s)? See if anything here helps.


Connect to Wi-Fi on your iPhone, iPad, or iPod touch


Troubleshooting Wi-Fi issues in IOS.    


 Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

I cannot connect to the internet.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.