Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

account disabled

Why is my account disabled in App Store and iTunes

iPhone X, iOS 13

Posted on Jul 18, 2020 12:54 PM

Reply
Question marked as Best reply

Posted on Jul 18, 2020 1:11 PM

The Apple recommended support link below has not been consistently available recently. It is down now. () So if it is not working when you need it, then use one on the other links I posted below to contact Apple support.

 

See If you see a message 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Try using the Apple recommended support link above first. But, this site is down very often. Use the support options I give below if necessary.

 

You can use Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

1 reply
Question marked as Best reply

Jul 18, 2020 1:11 PM in response to SamerSalloum

The Apple recommended support link below has not been consistently available recently. It is down now. () So if it is not working when you need it, then use one on the other links I posted below to contact Apple support.

 

See If you see a message 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Try using the Apple recommended support link above first. But, this site is down very often. Use the support options I give below if necessary.

 

You can use Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

account disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.