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Level 1

19 points

Apple TV screensaver not working

Trying to okay photo screensaver on AppleTV using tvOS 12.1.2, and have tried doing a hard reset, changing albums, etc. and “preview” is not activating and it won’t go into screensaver mode while playing music or podcasts. I have 12 AppleTVs and only having issues woth this one. It’s most likely a faulty unit but does anyone else have suggestions before I order a new one?

Apple TV 4K, tvOS 13

Posted on Jul 18, 2020 2:33 PM

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Level 10

103,335 points

Posted on Jul 18, 2020 7:05 PM

Hello,

Try updating to tvOS 13.4.8 to see if it resolves your problem.

Settings > System > Software Update

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Apple TV screensaver not working

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