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Level 1

10 points

Apple TV - No Network Connection Issue

So I had an apple tv 4k that I was using at work without a problem.

Brought it home to try to use here and went to set it up on my network but was getting issue connecting to either wifi or ethernet.

Did a complete restore and update and now I am getting this message "No Network Connection, Your network is not connected to the internet"

I have tried doing this via wifi and with ethernet. Also tried with it plugged straight into my modem via ethernet. Tried restoring multiple times.

Can anyone help

Apple TV 4K, tvOS 13

Posted on Jul 18, 2020 6:42 PM

Top-ranking reply

Level 10

103,371 points

Posted on Jul 18, 2020 7:08 PM

Hello,

Please refer to the following Apple Support document.

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