Iphone 11 Touch Issue
What’s wrong with my iphone 11 ? Because it has “Ghost Touch”.
I can use warranty to repair this problem right?
What’s wrong with my iphone 11 ? Because it has “Ghost Touch”.
I can use warranty to repair this problem right?
Hi there Tionggal,
Thank you for using the Apple Support Communities! We understand your iPhone 11 display is experiencing some touch screen issues. We'd like to help.
To confirm, are you experiencing unexpected touch or multitouch activity without your physical user input? This could be apps opening on their own, or letters/numbers being typed, etc.? If so, you'll want to follow the guidance within this support article to troubleshoot this issue: If the screen isn’t working on your iPhone or iPad - Apple Support. This includes, restarting your device, cleaning your display, disconnecting accessories, removing screen protector/case, and so on.
If the issue remains after these steps, feel free to reply back. Let us know if there have been any damages to your device at all, and if you only notice this behavior when in certain environmental conditions, such as humidity and static.
Best regards.
Hi there Tionggal,
Thank you for using the Apple Support Communities! We understand your iPhone 11 display is experiencing some touch screen issues. We'd like to help.
To confirm, are you experiencing unexpected touch or multitouch activity without your physical user input? This could be apps opening on their own, or letters/numbers being typed, etc.? If so, you'll want to follow the guidance within this support article to troubleshoot this issue: If the screen isn’t working on your iPhone or iPad - Apple Support. This includes, restarting your device, cleaning your display, disconnecting accessories, removing screen protector/case, and so on.
If the issue remains after these steps, feel free to reply back. Let us know if there have been any damages to your device at all, and if you only notice this behavior when in certain environmental conditions, such as humidity and static.
Best regards.
Tionggal,
Thanks for following the suggestions in that article.
With the issue remaining, you'll want to reach out to Apple Support directly using this link: Get Support. They can inspect your iPhone further, to help determine the best steps to get this resolved.
Thank you for your time, and take care.
Sir/Madam . How ? Can you reply my answer ?
Hi. The issue remains. I already reset my iPhone as new and it still happen. Is it because of ios? Or because of my screen ?
Iphone 11 Touch Issue