Emails from Apple

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Level 1

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Emails from Apple

I received the email below that looks like it is from Apple, but I think it is bogus. They indicate that if I don't update my billing information in 24 hours my Apple ID will be suspended.

Can you tell me if I am correct on this assumption?

Hello,Due to a problem with the payment method you provided, we couldn’t charge your account for your case (#B03-5854587-37490911).If you don't update your information in 24 hours, your AppIe lD wiII be permanentIy Iocked.To continue using these Apple services, you need to log in and update your billing information.The Apple Team

iPhone 8, iOS 13

Posted on Jul 19, 2020 8:06 AM

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Answer 1

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donv_the_ghost

Level 9

50,912 points

Jul 19, 2020 8:15 AM in response to Ringleader03

Major well-known scam. Ignore it. Throw it in the trash.

FYI: How to identify scams related to purported apple email notifications—per Eric Root.

“Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers. …The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.”

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Emails from Apple

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