Verification billing information

Why if i want to download any free app I can not because you want from me to update billing info and I don’t want to put my credit card because the apps i want it’s already free. So why i need to do that. Also, I don’t have none option for payment methods this is very frustrated.


Best regards,

iPhone 11 Pro Max, iOS 13

Posted on Jul 19, 2020 1:21 PM

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4 replies

Jul 19, 2020 1:51 PM in response to AKS88

You need to create a new Apple ID for which you can select the "None" option. Your current account has a credit card attached to it. You can download free apps without charge but Apple requires a valid credit card because you account allows you to download paid apps.


You can create a new account without a credit card: Apple ID without a credit card,


Jul 19, 2020 1:53 PM in response to AKS88

See If you see a message 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Try using the Apple recommended support link above first. But, this site is down very often. Use the support options I give below if necessary.

 

You can use Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

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Verification billing information

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