All I get is a black screen with a white apple. I can get no further. i know it is charged .
All I get on my phone8 is a black screen with a white apple in the middle. i can not press down on the home button.
You cannot push down on the "Home Button" because in actuality there is no button there. Its a flat area which gives you the feeling of a button pushed (Via a haptic feedback) when things are working and your iPhone is NOT frozen.
- ry and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
- Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
- If none of the above works then please contact ➔ Apple Support
Axel F.