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Having trouble managing storage space

Hello! I am having some trouble managing my storage on my iPhone. The majority of my storage is being taken up by the "other" category. I was just wondering if there is anything I can do to fix that.


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iPhone 7

Posted on Jul 19, 2020 6:20 PM

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Question marked as Top-ranking reply

Posted on Jul 19, 2020 6:40 PM

 It appears that most of your data is stuck in the other category.  I only know of one way to clean up the storage and minimize the "other" category and here is how- (This involves erasing your iPhone and restoring it to factory settings and then restoring from a back up file).


  1. Back up your iPhone to a computer as shown here ➔ Back up your iPhone to your computer.
  2. Erase your iPhone and restore to factory settings by opening Settings General Reset Erase all content and Settings
  3. Restore your iPhone from that back up file on your computer (Step 1) as shown here ➔  Restore your iPhone from a computer back up.


I know that this may turn into a time consuming project however it is worth a try.


Axel F.

2 replies
Question marked as Top-ranking reply

Jul 19, 2020 6:40 PM in response to Hana_Saad

 It appears that most of your data is stuck in the other category.  I only know of one way to clean up the storage and minimize the "other" category and here is how- (This involves erasing your iPhone and restoring it to factory settings and then restoring from a back up file).


  1. Back up your iPhone to a computer as shown here ➔ Back up your iPhone to your computer.
  2. Erase your iPhone and restore to factory settings by opening Settings General Reset Erase all content and Settings
  3. Restore your iPhone from that back up file on your computer (Step 1) as shown here ➔  Restore your iPhone from a computer back up.


I know that this may turn into a time consuming project however it is worth a try.


Axel F.

Jul 19, 2020 6:38 PM in response to Hana_Saad

here is a post that explains what 'other' storage is

What is "Other" and What Can I Do… - Apple Community


Note that when you delete photos/videos they go to a 'Recently Deleted' album where they may be classified as 'other'. Try deleting them from there and see if 'other' storage drops.


Otherwise, if a forced restart doesn't clear up some 'other' data

Force restart iPhone - Apple Support


Unfortunately the only other way I've found that works is to backup your phone, reset to factory settings (erases your device), and restore from that backup

How to back up your iPhone, iPad, and iPod touch - Apple Support

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Having trouble managing storage space

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