Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

transferred data from wrong phone

Received new iPhone 11. When setting up, I mistakenly chose the the backup of the wrong phone. How do I change to restore from correct backup?


Posted on Jul 19, 2020 8:07 PM

Reply
Question marked as Best reply

Posted on Jul 23, 2020 6:53 AM

Hello DD1066,


Thanks for using Apple Support Communities! We understand that you have questions about how to restore your iPhone from a different iCloud backup; let's look into this more.


You'll need to first erase your iPhone:


How to erase your iPhone, iPad, or iPod touch - Apple Support


Then restore your iPhone from the correct iCloud backup:


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Hope this helps.


Best Regards.



1 reply
Question marked as Best reply

Jul 23, 2020 6:53 AM in response to DD1066

Hello DD1066,


Thanks for using Apple Support Communities! We understand that you have questions about how to restore your iPhone from a different iCloud backup; let's look into this more.


You'll need to first erase your iPhone:


How to erase your iPhone, iPad, or iPod touch - Apple Support


Then restore your iPhone from the correct iCloud backup:


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Hope this helps.


Best Regards.



transferred data from wrong phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.