You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Freeze Phone

Why my phone often freeze when I am in an app?

iPhone 11, iOS 13

Posted on Jul 19, 2020 10:24 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2020 10:27 PM

Try and see whether Force ReStarting your iPhone 11 resolves the freezing issue while in an app. Here is how:

How to Force Restart your iPhone:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).  


Axel F.

1 reply
Question marked as Top-ranking reply

Jul 19, 2020 10:27 PM in response to schicasm

Try and see whether Force ReStarting your iPhone 11 resolves the freezing issue while in an app. Here is how:

How to Force Restart your iPhone:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).  


Axel F.

Freeze Phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.