need to exchange my new iPhone

Hello and welcome to Apple Support Communities, Left Coaster!

We understand you want to exchange your iPhone. We'd be happy to point you in the right direction.

If you purchased your iPhone through a wireless carrier or an Apple Authorized Reseller, you'll want to contact them directly for information regarding their policies.

If you purchased the iPhone through Apple, this article will provide you with information: Returns & Refunds - Shopping Help - Apple

For additional assistance with an Apple purchase follow this link: Contacting Apple

Have a great day!

You have 14 days after the purchase date to return it for a complete refund.

When did you buy this device?