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I have Bought The phone and it has an activation lock and I can’t contact with the owner can you help

I have bought a new phone couple days ago and I can’t contact with the owner and the phone now has activation lock actually I don’t know if this is the true owner of the device or not I wish you help me with this device Was stolen I can bring it back to his true owner if it wasn’t stolen I would like you to help me to activate this phone thank you so much

iPhone XS Max, iOS 13

Posted on Jul 20, 2020 10:52 AM

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Posted on Jul 20, 2020 10:55 AM

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.

4 replies
Question marked as Best reply

Jul 20, 2020 10:55 AM in response to Mohamedsaad456

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.

I have Bought The phone and it has an activation lock and I can’t contact with the owner can you help

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