Unable to send code


I can’t add payment method it says ‘ mobile phone payment is only available with Etisalat and du. Enter a different mobile number or select another payment type’. My number is du though

iPhone 6s Plus, iOS 13

Posted on Jul 20, 2020 12:02 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Jul 23, 2020 1:21 PM

Hi nermeen49,


Thanks for your post! We understand that you are unable to add a payment method. If you haven't already, restart your device and perform any available iOS updates.


Restart your iPhone

Update your iPhone, iPad, or iPod touch


If the issue persists, please Contact Apple Support.


Best regards.

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Question marked as ⚠️ Top-ranking reply

Jul 23, 2020 1:21 PM in response to nermeen49

Hi nermeen49,


Thanks for your post! We understand that you are unable to add a payment method. If you haven't already, restart your device and perform any available iOS updates.


Restart your iPhone

Update your iPhone, iPad, or iPod touch


If the issue persists, please Contact Apple Support.


Best regards.

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