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Dead ant/bug in laptop screen! Please help!

Hello.

Basically i was working on my MacBook today and a ant/bug decided to walk over my screen, turns out it was under the screen, its in the middle right side of the screen and is now not moving, i have tried juddering the MacBook to try move it and even using and electric toothbrush to try move it (as per a recommended video), but it clearly died very soon after me seeing it now i just have a black mark under my screen and there's no way i can get rid of it.

Is there anything i can do or anyone who can help me with this very irritating issue?


Thanks for your help

Jack

MacBook, macOS 10.15

Posted on Jul 20, 2020 1:35 PM

Reply
3 replies

Jul 20, 2020 1:38 PM in response to JackBailey27

Make an appointment at the Apple Genius Bar for service after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at a local Best Buy or contact Apple Support for more options.


Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. If you just purchased the product, then you get 90 days of free telephone support from the date of purchase of your Apple device.
  3. Primary support help at Contact Support.
  4. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.


"Your Apple-branded or Beats-branded hardware product (“Product”) is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase (“Warranty Period”) when used in accordance with Apple`s user manuals (refer to www.apple.com/support/country). Under this warranty, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party.” [Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.]


Dead ant/bug in laptop screen! Please help!

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