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Furious...Brand New MacBook Air Freezing Issue

I just received a new MacBook Air to replace a different new MacBook Air. I am experiencing the same issues. It freezes up constantly. I cannot type for more than 60 seconds without it freezing up (in Pages or online). It just shut down unexpectedly and I lost a ton of work. All software updates are installed. Any ideas? I cannot continue to lose work like this. It has taken me about 4 minutes to type this out because it keeps freezing up. The nearest store is more than 2 hours away so I can't just pop in.

MacBook Air 13″, 10.15

Posted on Jul 20, 2020 1:42 PM

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Posted on Jul 20, 2020 7:53 PM

Return it.


Contact Apple and tell them they sold you another defective Mac. You will get a box to send it back to them and a full refund.

3 replies

Furious...Brand New MacBook Air Freezing Issue

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