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My iphone screen wont display any images and stays black. Phone is still responsive and siri still works though.

I need to replace the phone but I can not get the serial number through the settings since the screen stays unresponsive.

iPhone X, iOS 13

Posted on Jul 20, 2020 4:11 PM

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Question marked as Best reply

Posted on Jul 20, 2020 4:36 PM

Derek_1296 Said:

"My iphone screen wont display any images and stays black. Phone is still responsive and siri still works though. I need to replace the phone but I can not get the serial number through the settings since the screen stays unresponsive."

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Use iTunes: You can find the Serial Number for your device in Finder or iTunes.

Go Here: Find the Serial Number or IMEI on your iPhone, iPad, or iPod Touch - Apple Support

2 replies
Question marked as Best reply

Jul 20, 2020 4:36 PM in response to Derek_1296

Derek_1296 Said:

"My iphone screen wont display any images and stays black. Phone is still responsive and siri still works though. I need to replace the phone but I can not get the serial number through the settings since the screen stays unresponsive."

-------


Use iTunes: You can find the Serial Number for your device in Finder or iTunes.

Go Here: Find the Serial Number or IMEI on your iPhone, iPad, or iPod Touch - Apple Support

My iphone screen wont display any images and stays black. Phone is still responsive and siri still works though.

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