My iphone screen wont display any images and stays black. Phone is still responsive and siri still works though.

I need to replace the phone but I can not get the serial number through the settings since the screen stays unresponsive.

iPhone X, iOS 13

Posted on Jul 20, 2020 4:11 PM

Reply
2 replies

Jul 20, 2020 4:36 PM in response to Derek_1296

Derek_1296 Said:

"My iphone screen wont display any images and stays black. Phone is still responsive and siri still works though. I need to replace the phone but I can not get the serial number through the settings since the screen stays unresponsive."

-------


Use iTunes: You can find the Serial Number for your device in Finder or iTunes.

Go Here: Find the Serial Number or IMEI on your iPhone, iPad, or iPod Touch - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iphone screen wont display any images and stays black. Phone is still responsive and siri still works though.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.