What if you don’t have access to the device that the verification code is on
What if I don’t have access to the device that the verification code is sent to
iPhone 7, iOS 13
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What if I don’t have access to the device that the verification code is sent to
iPhone 7, iOS 13
See Get a verification code and sign in with two-factor authentication https://support.apple.com/en-us/HT204974 Below is an excerpt, but read the whole document. See the bold italics below.
Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. There are a few ways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device [see the additional information in the article].
A trusted device is an iPhone, iPad, or iPod Touch with iOS 9 and later or a Mac with OS X El Capitan and later that you've already signed into using two-factor authentication.
If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. This link takes you to:
Recover your Apple ID when you can’t reset your password https://support.apple.com/en-us/HT204921 which you may need to use.
See Get a verification code and sign in with two-factor authentication https://support.apple.com/en-us/HT204974 Below is an excerpt, but read the whole document. See the bold italics below.
Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. There are a few ways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device [see the additional information in the article].
A trusted device is an iPhone, iPad, or iPod Touch with iOS 9 and later or a Mac with OS X El Capitan and later that you've already signed into using two-factor authentication.
If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. This link takes you to:
Recover your Apple ID when you can’t reset your password https://support.apple.com/en-us/HT204921 which you may need to use.
What if you don’t have access to the device that the verification code is on