The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have really screwed up. So I got a new iPhone and changed my Apple ID. When I decided to pair my watch with my phone I reset my Apple Watch because it made sense at the time. I do not remember my old Apple ID password so I can not get past the activation lock part of pairing your phone and watch. I need help.
iPhone 7 Plus, iOS 13
If you are the original owner of the watch and still have the original receipt, Apple MAY be able to reset the watch to factory settings. I would take the watch and documentation to the nearest Apple Store or contact Apple Support if that is not possible. Either way:
Genius Bar Reservation and Apple Support Options - Apple
If you are the original owner of the watch and still have the original receipt, Apple MAY be able to reset the watch to factory settings. I would take the watch and documentation to the nearest Apple Store or contact Apple Support if that is not possible. Either way:
Genius Bar Reservation and Apple Support Options - Apple
Apple Watch pairing
