Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

An unknown error occurred (47)

I'm trying to restore my iPhone X, but it show the error : The iPhone could not be restored, An unknown error occurred (47).


I have tried :

  1. both Mac and Windows
  2. 3 different types of cables
  3. restarting both PC and iPhone googlog times
  4. no anti virus or firewall
  5. latest software updates everywhere


Please help solve this issue.


iPhone X

Posted on Jul 21, 2020 2:25 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 21, 2020 3:55 AM

6 replies
Sort By: 

Jul 21, 2020 4:03 AM in response to SravanKrA

Well, I already saw this reply to someone else's post, this is not helping, in my 15 years experience in tech industry I haven't seen a device so advanced and expensive and yet having UNKNOWN error codes like 9, 21, 75, 78, 47 and so on, surprisingly all of them are unknown! so what do they know about their device hardware and software ? I have used much less expensive devices that come with at least a manual showing all error codes with an explanation. And good luck trying apple support.

Reply

Jul 21, 2020 4:25 AM in response to RebeenRebwar

Oh, it literally said error 47. I think that this might help you: https://www.ifixit.com/Answers/View/226594/Restore+error+47.+What+could+be+the+problem


Another thing I’m seeing from other websites is that error 47 is caused by an iPhone device driver issue on Windows. Try putting your device into recovery mode: https://osxdaily.com/2019/02/06/enter-exit-dfu-mode-iphone-xs-xr-xs-max/


Also, give me a screenshot of this on Mac if you can.

Reply

An unknown error occurred (47)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.