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I cant update whatsapp because when i click on update they say whatsapp cannot updated because it was refund or purchased with a different Apple id😫 what shall i do?

Posted on Jul 21, 2020 2:37 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 21, 2020 2:42 AM

Hi Bisma32,


Since WhatsApp is a free app, it appears as if someone else's Apple ID was used to install it on the phone. Unfortunately, you may have to delete WhatsApp and reinstall it on the phone using your Apple ID. otherwise, you can ask whoever installed it to sign in and they should be able to update it for you. (If you can't remember who then unfortunately you may just have to delete it).


I hope this helps.


-Percival876

2 replies
Question marked as Top-ranking reply

Jul 21, 2020 2:42 AM in response to bisma32

Hi Bisma32,


Since WhatsApp is a free app, it appears as if someone else's Apple ID was used to install it on the phone. Unfortunately, you may have to delete WhatsApp and reinstall it on the phone using your Apple ID. otherwise, you can ask whoever installed it to sign in and they should be able to update it for you. (If you can't remember who then unfortunately you may just have to delete it).


I hope this helps.


-Percival876

I cant update whatsapp because when i click on update they say whatsapp cannot updated because it was refund or purchased with a different Apple id😫 what shall i do?

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