How dispute purchases
How to dispute purchases that you didn’t make but got charged for
iPad, iOS 12
User profile for user:
chris_g1
User level:
Community Specialist
Hello Mgr1012,
Welcome to Apple Support Communities. It sounds like you have a question about a charge on your account. We are happy to share information that may help.
If you'd like to request a refund for a purchase, check out the details here: Request a refund for apps or content that you bought from Apple.
You may also want to take a look at your purchase history using the following steps: See your purchase history for the App Store or iTunes Store.
If the charge was for a subscription, you may want to review the information in this article about how to cancel a subscription: See or cancel your subscriptions.
Take care.