You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

back up of a damaged phone

my iPhone screen is damaged and half of its screen is totally black

I want to back up it with iTunes but when I connect my iPhone to my Mac which usb my phone asks me to trust the Mac to not but I can not choose trust as it is in the half of the screen which is black.

is there anyway that I can backup it without choosing trust?


iPhone 6s, iOS 13

Posted on Jul 21, 2020 6:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 21, 2020 7:02 AM

Sorry no. Updating, backing up or restoring procedures require that you interact with the iPhone's screen.

Regards

Giulio


1 reply

back up of a damaged phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.