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Level 1

4 points

back up of a damaged phone

my iPhone screen is damaged and half of its screen is totally black

I want to back up it with iTunes but when I connect my iPhone to my Mac which usb my phone asks me to trust the Mac to not but I can not choose trust as it is in the half of the screen which is black.

is there anyway that I can backup it without choosing trust?

iPhone 6s, iOS 13

Posted on Jul 21, 2020 6:53 AM

Top-ranking reply

ProustGiulio

Level 10

208,536 points

Posted on Jul 21, 2020 7:02 AM

Sorry no. Updating, backing up or restoring procedures require that you interact with the iPhone's screen.

Regards

Giulio

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back up of a damaged phone

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