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I accidentally Archived an email that I need and now I do not know how to retrieve it

I accidentally Archived an email that I need and now I do not know how to retrieve it. I’ve seen that you need to go to your “archive” folder but I do not see that on the Mail app


[Re-Titled by Moderator]

iPhone 11 Pro Max, iOS 13

Posted on Jul 21, 2020 7:56 AM

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Question marked as Top-ranking reply

Posted on Jul 24, 2020 10:31 AM

Hello jenni179,


After reviewing your post, it seems like you archived an email and you cant find it now. Depending on the Advanced setting, it may be that if you do not see an Archive folder, the Archive Mailbox may be the All Mail folder.


"Edit mailbox settings

To manage your iCloud email account, which ends with icloud.com, me.com, or mac.com, follow these steps:

  1. Go to Settings > Passwords & Accounts.
  2. Tap the iCloud email account that you want to manage.
  3. Tap iCloud, then scroll to the bottom of the screen and tap Mail.
  4. Tap Advanced.


If you have another type of email account:

  1. Go to Settings > Passwords & Accounts.
  2. Tap the email account that you want to manage.
  3. Tap Account, then tap Advanced.


From here, you can also choose whether to delete or archive messages. When you swipe left over a message that you want to discard, you'll see Archive or Trash based on the settings you select. Depending on your email provider, you might also have the option to remove emails automatically after a certain period of time."


How to delete emails on your iPhone, iPad, and iPod touch


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a nice day.

1 reply
Question marked as Top-ranking reply

Jul 24, 2020 10:31 AM in response to jenni179

Hello jenni179,


After reviewing your post, it seems like you archived an email and you cant find it now. Depending on the Advanced setting, it may be that if you do not see an Archive folder, the Archive Mailbox may be the All Mail folder.


"Edit mailbox settings

To manage your iCloud email account, which ends with icloud.com, me.com, or mac.com, follow these steps:

  1. Go to Settings > Passwords & Accounts.
  2. Tap the iCloud email account that you want to manage.
  3. Tap iCloud, then scroll to the bottom of the screen and tap Mail.
  4. Tap Advanced.


If you have another type of email account:

  1. Go to Settings > Passwords & Accounts.
  2. Tap the email account that you want to manage.
  3. Tap Account, then tap Advanced.


From here, you can also choose whether to delete or archive messages. When you swipe left over a message that you want to discard, you'll see Archive or Trash based on the settings you select. Depending on your email provider, you might also have the option to remove emails automatically after a certain period of time."


How to delete emails on your iPhone, iPad, and iPod touch


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a nice day.

I accidentally Archived an email that I need and now I do not know how to retrieve it

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