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Blocked ipad

my ipad said it’s disabled and connect to iTunes but tried and don’t no wot I’m doing can anyone help

iPad Pro, iPadOS 13

Posted on Jul 21, 2020 9:28 AM

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Posted on Jul 21, 2020 9:42 AM

So to confirm, you’ve tried the following sequence, and it’s not worked?

If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

If you’ve done that, and have checked for updates on your computer, then you’ll want to check with Apple: Get Support


4 replies

Jul 21, 2020 12:55 PM in response to Mandy2608

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

Jul 21, 2020 11:10 AM in response to COOKIEMAN42

COOKIEMAN42 wrote:

MY IPAD IS DISABLED AND STATES CONNECT TO ITUNES NO LUCK THEERE


So to confirm, you’ve tried the following sequence, and it’s not worked?

If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

If you’ve done that, and have checked for updates on your computer, then you’ll want to check with Apple: Get Support


Blocked ipad

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