Hi
I have problems trying to use Icloud drive on windows 10 because its always show initializing items pending and the Icloud folder is empty.
I don't understand why if I set another account its works.
regards.
Fardileven,
We appreciate you for providing those details.
Our suggestion is to sign out and sign back in with your Apple ID account, to see if that helps with the use of iCloud for Windows.
If that doesn't help, we suggest contacting Apple Support to review this further. You can contact them through this link here: Get Support
Kind regards.
Hi Fardileven,
Welcome to Apple Support Communities. We understand that iCloud Drive is unresponsive, as it's initializing items.
iCloud Drive is an important feature to access your information. We'd be happy to help.
If you haven't tried yet, we recommend to start your computer to see if that helps resolve the issue you're experiencing. This can help resolve unexpected behavior.
In addition, you'll want to verify and see if there's a possible update to iCloud for Windows: Download iCloud for Windows
Please let us know if that helps.
Cheers.
Fardileven,
Thanks for getting back to us. In reference to your question, we're unable to verify if there's an issue with your account for iCloud Drive. Our recommendation is to check and see if there's a possible update with iCloud for Windows through this link here: Download iCloud for Windows
In addition, you'll want to change your settings or update the security software (such as antivirus, firewall, or malware blocker software) on the computer to see if that helps.
We look forward to hearing an update on the results.
Best regards.
Hi Chris
Is possible to you check this account to know if have any issues?
The account have 2 TB to use and my pc have 500 GB and is partitioned, it's could give some problem have a partition of hard disk?
Regards
Hi
This is the version of Icloud Drive installed on my pc: 11.2.18.0
About the comment (security software (such as antivirus, firewall, or malware blocker software) on the computer)
Like I a mention in the first post my problem is with the account that I have with 2TB, if I set another account of Icloud Drive for example the basic with 5 GB this works without problems.
For that reason I ask if is possible check my account with 2TB to know if this have some problem or if you have some suggestion about my problem to how configure my Icloud Drive on windows 10, I think I'm not the first person that report this issue.
Regards
Icloud Drive still on Initializing items pending win 10
