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Level 1

4 points

factory reset

how do i factory reset my iphone. Screen is stuck on apple logo. i have already tried a hard reset on my iphone 7 plus.

iPhone 7 Plus, iOS 13

Posted on Jul 21, 2020 7:51 PM

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Top-ranking reply

Level 10

167,363 points

Posted on Jul 21, 2020 7:52 PM

Try connecting it to power and doing a forced restart. If that doesn't work you will need to get it serviced.

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