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Mobile data error

My mobile shows Mobile data error. Earlier it used to show cellular updates fail but I was able to update it. The mobile tell it is updated now. But Monike data error can be seen. I can not make or receive call. The phone is useless now. What can be done?

iPhone 7, iOS 13

Posted on Jul 21, 2020 8:04 PM

Reply
3 replies

Jul 25, 2020 11:10 AM in response to varsha225

Hello varsha225,


Apple Support Communities.


We see that you are getting an error for your Mobile Data after getting the "Cellular Update failed" error. Your screen shot also shows "Searching" for your mobile service. Did you complete the steps listed in the section, 'What to do next' in the following article when you updated?


If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart


If not, attempt those steps and then test. If you still are showing the Mobile Data error it is most likely related to the "Searching" status. Take a look at the following support article for this issue:


If you see No Service or Searching on your iPhone or iPad - Apple Support


Best regards.

Jul 28, 2020 8:38 AM in response to varsha225

varsha225,


Thank you for this information. If you have followed the suggested steps in this support article: If you see No Service or Searching on your iPhone or iPad - Apple Support, including contacting your carrier for assistance. Then, as stated in that article, "If your carrier confirms that there's no issue with your account or network, but you still can't connect to a cellular network, contact Apple Support."


Cheers

Mobile data error

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