Activation lock HELP

I have been given an iPhone 10 however it says the phone is linked to an Apple id

i have provided the details from my friend with the Id and password but it’s wrong and even after answering security questions it says my answers are wrong

how can I unlock this phone??

Posted on Jul 22, 2020 1:09 AM

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Posted on Jul 22, 2020 1:26 AM

If you mean it has "activation lock", neither we (just users like you) nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice).

Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

Regards

Giulio

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Question marked as Top-ranking reply

Jul 22, 2020 1:26 AM in response to Harper2210

If you mean it has "activation lock", neither we (just users like you) nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice).

Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

Regards

Giulio

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Activation lock HELP

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