Apple Event: May 7th at 7 am PT
Hello, I wanted to play some song on my spotify (on iPad) and the app was not working. After reseting and reinstalling it’s still not working. Then I found out, that there is an system update available (iPad OS 13.6) so I thought it could be the cause of not working spotify so downloaded it. Now it keeps saying that there is some error and the update can not be downloaded. Please help
Thank you, have a great day and sorry for my english😀
iPad, iPadOS 13
If it exists, delete the failed update package from the iPad...
Settings > General > iPad Storage
Scroll down the list of Applications until you find the Apple Update - then tap and select Delete Update.
Next, forced-restart your iPad:
After restarting the iPad, attempt to update the iPad:
Settings > General > Software Update
I hope this proves to be helpful in resolving the problem.
If it exists, delete the failed update package from the iPad...
Settings > General > iPad Storage
Scroll down the list of Applications until you find the Apple Update - then tap and select Delete Update.
Next, forced-restart your iPad:
After restarting the iPad, attempt to update the iPad:
Settings > General > Software Update
I hope this proves to be helpful in resolving the problem.
Hello, thank you so much for you help
You’re very welcome. Is the problem now resolved?
System update issues, Spotify
