Module change

Hello! My name is Yana. I live in Ukraine.

About year ago my iPhone fell on the floor, after this on the screen appeared black spot that cover almost 30% of screen. I have asked service center in Ukraine. They told that I have to change the module. But there is no screen damages at all, only black spot. My iPhone was with protection cover.

I have read about guarantee program of iPhone X. (problems with module)

And I would like to ask is it possible to repair it or change my iPhone using this guarantee program?

I have the box, but no receipt, because it was a gift.

Also it was presented in November, 2019, almost 2 years past.

And I am in Ukraine, and there is no official service center Apple. If my device can be changed and repaired according to this program and above mentioned facts, how can I do this being in Ukraine?

Maybe there is a possibility to send my iPhone to any service centres in other countries? Or I have to visit any country where your service center is situated?

Thank you


iPhone X, iOS 13

Posted on Jul 22, 2020 1:48 PM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Module change

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.