activation lock for second hand user with no contact to first hand buyer

I got my phone second hand from eBay I thought everything was erased but while I'm setting up there says there's a activation lock I tried contacting the original owner but they erased there page and kept all my money please help I don't know what to do

Posted on Jul 22, 2020 5:54 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2020 6:02 PM

Return it and get your money back.


If the seller refuses, and did not disclose in the description that it was activation locked or iCloud Locked, the sale was fraudulent.

File a claim with eBay's buyer protection program.


You will never be able to use that phone.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

activation lock for second hand user with no contact to first hand buyer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.