Technical difficulties

Hi everyone.im having a problem .at times when trying to enter my passcode ,some numbers don’t work .also,today my phone failed to lock screen for 5minutes despite pressing the button

iPhone XR, iOS 13

Posted on Jul 23, 2020 2:31 AM

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Question marked as Top-ranking reply

Posted on Jul 23, 2020 2:37 AM

If you're using a screen protector, try to remove it.

Shouldn't be this case, your touch screen could be out of control, but we can't diagnose those issues remotely.

Contact Apple Support directly (they have tools to run remote diagnostics):--> Get Support

Regards

Giulio

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Technical difficulties

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