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Preview "Open file" stopped working ()macOS 10.13.6)

after failed attempted to save am edited file, Preview can not open any file. Instead of list of files, a blank rectangle appears and Preview stops react to any command. Restarting and updating system does not help

Mac mini, macOS 10.13

Posted on Jul 23, 2020 8:43 AM

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Question marked as Top-ranking reply

Posted on Jul 23, 2020 9:43 AM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

2 replies
Question marked as Top-ranking reply

Jul 23, 2020 9:43 AM in response to lazyneutron

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

Preview "Open file" stopped working ()macOS 10.13.6)

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