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Level 1

4 points

Urgent

I want to change the country region in my apple ID but I cannot because I still have $ 0.16 in my account and it keep telling me spend the $0.16 first before changing the country

iPhone 7 Plus, iOS 13

Posted on Jul 23, 2020 12:38 PM

Best reply

ed2345

Level 9

62,576 points

Posted on Jul 23, 2020 3:43 PM

Contact Customer Service, and request that they zero out that balance:

https://www.apple.com/contact/

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1 reply

Best reply

ed2345

Level 9

62,576 points

Jul 23, 2020 3:43 PM in response to Sara-Elsaid

Contact Customer Service, and request that they zero out that balance:

https://www.apple.com/contact/

Urgent

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