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screen is black and won't turn on

screen is black and won't turn on my iPhone 6s

it rings but I can't answer or transfer to my new phone



iPhone 6s, iOS 13

Posted on Jul 23, 2020 3:01 PM

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Question marked as Best reply

Posted on Jul 23, 2020 3:03 PM

Have you tried a force restart? - Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.



If that doesn't work you can try the link below for more troubleshooting tips

If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support

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screen is black and won't turn on

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