yall are taling money off my card for something i didnt approve of and says there is a active subscription that i did not authorize and i cannot figure out what it is
iPhone XR, iOS 13
This is primarily a user-to-user support forum; other Apple users like you. See the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support
See your purchase history for the App Store or iTunes Store https://support.apple.com/en-us/HT204088 to see if the charge was made by Apple for sure. If you have a problem with a subscription or a purchase, see Subscriptions and Purchases https://support.apple.com/en-euro/billing. If you think you may be able to get a refund, then use the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084
See How long refunds from the App Store or other Apple services take https://support.apple.com/en-us/HT210904
You also can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient; sometimes you can't get immediate telephone support.
or use Apple Support Twitter https://twitter.com/AppleSupport There may be a wait of an hour or so.
And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.
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But, I am concerned that you may have been scammed. Apple does not make many billing errors.
Could you have provided any potentially damaging information to a phisher/scammer? If yes, in your case, you'll need to follow up with the party that recorded the charges, e.g., your credit card company, Apple, etc.
False payment
