Change Apple ID after bullying

Does she use FaceTime with anyone else? If not, she could sign out of FaceTime but still use her Apple ID for other services. For iMessages, she could try going to Settings > Messages > Filter Unknown Senders. This would not prevent receiving the messages, but they would be grouped in a separate tab in the Messages app which she could choose to ignore, and it would not send notifications.

If these are not viable solutions, deactivating or deleting the Apple ID is an option. See https://discussions.apple.com/docs/DOC-250002761.

Yes, but there is specific FaceTime support from Apple - Apple can intervene and make changes to who can use it. If there are people using it for bullying, Apple can block them. I was suggesting the OP call Apple and ask specifically for support about FaceTime and abuse of that service.

It’s not like it’s a public service. It is a proprietary service, and just like MS and Skype, Google with Google Hangouts, FaceBook, TicTok and others offering proprietary services, Apple can and has intervened when users abuse their service. But the first step would be to call Apple directly and speak to them about it.

JeffReynolds Said:

"Change Apple ID after bullying: My daughter is being harassed by a kid with lots of time and Apple devices and online accounts.[...]"

-------

Have You Daughter Perform the Following:

• Modifying: your login credentials (using both a New eMail and a New Password) for Apple and each and all sites
• Associating: a different method of payment to your account
• Enabling: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option

Closing and Opening of eMail Accounts:

Perhaps have her close her eMail account. But, before doing so, have her export all of her eMails from the current eMail account, and then import them to the new one. That is something to ask the eMail providers of.

If you decide to change her Apple ID, do a name change. Note the restrictions in the article.

Apple ID Name Change.        

 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.

Have you tried contacting FaceTime about it? If these people are using FaceTime to accomplish their bullying, then FaceTime should be able to do something to block them from contacting her in FaceTime. Or just ban them from ever using FaceTime, for anything, ever again.

Have you tried => Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch - Apple Support

Hi JeffReynolds,

This is clearly a frustrating experience for both you and your daughter. I’ve got kiddos as well, and understand wanting to explore all options to help. It looks like our Community members are also offering suggestions on this thread, but it might also be worth contacting our Apple Support Team https://support.apple.com/contact to talk through other potential ideas they may have. 

Thank you, 

Blaine

Michael Black wrote:

Have you tried contacting FaceTime about it?

FaceTime is an Apple service.

I figured that’s what you meant, just wanted to clarify the wording.