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iPhone X, iOS 13
iPhone X, iOS 13
Do you think the charges were made by Apple and that they were inappropriate? If yes,
see your purchase history for the App Store or iTunes Store https://support.apple.com/en-us/HT204088 to see if the charge was made by Apple for sure. If you have a problem with a subscription or a purchase, see Subscriptions and Purchases https://support.apple.com/en-euro/billing. If you think you may be able to get a refund, then use the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084
See How long refunds from the App Store or other Apple services take https://support.apple.com/en-us/HT210904
You also can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient; sometimes you can't get immediate telephone support.
or use Apple Support Twitter https://twitter.com/AppleSupport There may be a wait of an hour or so.
And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.
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But, I am concerned that you may have been scammed. Apple does not make many billing errors.
Could you have provided any potentially damaging information to a phisher/scammer? If yes, in your case, you'll need to follow up with the party that recorded the charges, e.g., your credit card company, Apple, etc.
First thing I would do is contact your bank that issued that VISA card, not Apple. Report the fraudulent charges to your card issuer first and foremost.
Google proxima beta fraud seems to be a pretty common scam, but it has nothing to do with Apple. It has to do with Google and the google Play store. So along with contacting your credit card issue, contact Google support. Their own support forums have a large number of posts relating to these fraudulent charges.
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