MacBook balance issue with headphones

I have a weird situation with my headphone jack. It sounds ok with the balance either full left or full right but when its in the middle it sounds strange like someone singing into a bucket. I have tried several pairs of wired headphones and they all sound the same. It only does this with headphones plugged in. Bluetooth headphones work fine. Doesn't matter if it's iTunes or YouTube. Is there some way that the sound card could have gotten thrown off? I am at a loss of how to proceed.

MacBook Pro 13″, macOS 10.15

Posted on Jul 24, 2020 8:11 AM

Reply
3 replies

Jul 24, 2020 9:05 AM in response to planetech

What is your MacBook Pro's sub-model? That may have a bearing on this. You can find the sub-model by doing "About this Mac..."



1) Shine a bright light into the audio-out jack and look for dust bunnies or other debris


2) Can you correlate the balance issue with the rotational position of the headphone plug? Try turning the plug right and left while listening and see if the sound changes while turning. It won't fix anything but t can add a clue to the collection of symptoms.


3) Also see if it varies with how far you inset the plug. Insert the plug slowly until you just hear sound with separation and stop. Now slowly continue inserting until it cannot go farther. Does the sound lever or the separation quality change?


The third test looks for an problem I thought was history but, who knows. That problem in the past was ultimately due to analog plugs not playing well in Macs' digital audio jack. Apparently, even good analog plugs were not built to the same precision as the digital jacks Apple installed. Again, that is a long shot today but easy to check.


I agree that the fact that this does not happen with wireless headphones suggests a hardware issue.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook balance issue with headphones

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.